Terms of service
Effective Date: March 2026
These Terms & Conditions constitute a binding legal agreement between Tulo and you when you visit, access, or make a purchase from https://tuloclothing.in/
By using our website, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, please discontinue use of the website immediately.
We reserve the right to amend these Terms at any time. Changes take effect upon posting. Continued use of the website constitutes acceptance of the updated Terms.
1. Definitions
'Tulo', 'we', 'us', 'our' refers to Tulo and its employees and affiliates.
'User', 'you', 'your' refers to any individual or entity accessing the website.
'Website' refers to www.tulo.in and all associated pages and services.
'Services' refers to all products and services offered on the Website.
2. About the Website
The Website is an online retail store offering apparel and lifestyle products. We reserve the right to refuse service or decline to sell products to anyone, for any reason, at any time.
3. Eligibility
By using the Website, you confirm that you are of legal age to enter into a binding contract under applicable Indian law, and that the information you provide is accurate and up-to-date.
If you provide false or misleading information, we may suspend or terminate your account.
4. Your Account
To purchase from the Website, you may be required to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity on your account.
Notify us immediately if you suspect unauthorised use.
5. Intellectual Property
All content on the Website — including text, images, designs, graphics, logos, and software — is the intellectual property of Tulo or its licensors.
You may not reproduce, distribute, modify, or use our content for any commercial purpose without prior written permission from Tulo.
6. Acceptable Use
You agree to use the Website only for lawful purposes. You must not:
- Violate any intellectual property rights of Tulo or third parties.
- Upload viruses, malware, or any harmful code.
- Engage in or facilitate fraud, harassment, or defamatory conduct.
- Scrape, collect, or misuse data from the Website.
- Circumvent security features or access restricted areas without authorisation.
- Use the Website to transmit unlawful, obscene, threatening, or abusive content.
7. Pricing & Payment
All prices displayed in INR include applicable GST for domestic orders. For international orders, prices exclude customs duties, import taxes, and other local levies.
We reserve the right to correct pricing errors and cancel orders placed at incorrect prices, with a full refund to the original payment method.
8. Order Cancellation by Tulo
We reserve the right to cancel any order at our sole discretion — including due to product unavailability, quality concerns, pricing errors, or suspected fraud.
If a cancellation occurs after payment, a full refund will be issued to your original payment method.
9. Shipping & Delivery
Shipment timelines are estimates and subject to change. Tulo is not responsible for delays beyond our control.
Please refer to our Shipping Policy for full details.
10. Returns & Exchanges
Our Returns, Refunds & Exchange Policy forms part of these Terms. Please review it carefully before making a purchase.
11. Electronic Communications
By using the Website, you consent to receive electronic communications from us, including order-related emails and promotional messages.
You may opt out of marketing emails at any time.
12. Product Accuracy & Colours
We make every effort to accurately describe our products. However, actual colours may vary slightly due to screen settings or monitor calibration.
13. Third-Party Links
The Website may contain links to external websites. Tulo is not responsible for their content or privacy practices.
14. Limitation of Liability
To the maximum extent permitted by law, Tulo shall not be liable for any indirect or consequential damages arising from your use of the Website.
Our maximum liability shall not exceed the amount you paid for the specific order.
15. Indemnification
You agree to indemnify and hold Tulo harmless from any claims arising from your breach of these Terms or misuse of the Website.
16. No Warranties
The Website and all products are provided 'as is' and 'as available', without warranties of any kind.
17. Fraudulent Transactions
We monitor transactions for fraud. Fraudulent activity may result in account termination and legal action.
18. Force Majeure
Tulo shall not be liable for delays or failures due to events beyond our control, including natural disasters, government actions, or labour disputes.
19. Modifications
We may modify these Terms at any time. Continued use of the Website constitutes acceptance of updated Terms.
20. Termination
Tulo may terminate or suspend your access to the Website at any time, with or without notice.
21. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Disputes shall fall under the jurisdiction of courts in [City], India.
22. Dispute Resolution
Disputes shall first be resolved amicably. If unresolved, they will be referred to arbitration under the Arbitration & Conciliation Act, 1996.
23. Severability
If any provision is found invalid, the remaining provisions shall continue in full force.
24. Entire Agreement
These Terms, along with our policies, constitute the entire agreement between you and Tulo.
25. Contact Us
- Email: tuloclothing@gmail.com
